Frequently Asked Questions

Everything you need to know about shopping with Mama Coco.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our warehouse.

What is your return policy?

We offer a 30-day return policy for most items in their original, unused condition. Simply contact our support team to initiate a return and receive a prepaid shipping label.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Do you ship internationally?

Yes, Mama Coco ships to over 50 countries. International shipping rates and delivery times vary by location and will be calculated at checkout.

How can I track my package?

Once your order is shipped, you will receive an email with a tracking link. You can also log into your Mama Coco account to view your order history and real-time status updates.

Are your products ethically sourced?

At Mama Coco, we prioritize quality and ethics. We partner with manufacturers who adhere to fair labor practices and utilize sustainable materials whenever possible.