Returns & Exchanges

At Mama Coco, we want you to love every purchase, which is why we offer a 30-day hassle-free return policy for all unused and original-condition items. Simply follow our streamlined process to receive a full refund or exchange for your favorite products.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Package Your Items

Securely place the items in their original packaging, ensuring all tags are attached and the product is in its original condition.

3

Ship It Back

Print your prepaid shipping label provided by the portal and drop off the package at any authorized carrier location.

4

Receive Your Refund

Once our team inspects your return, we will process your refund to the original payment method or ship out your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing